How do you submit your complaint?

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In writing


- Please use and send the complaint form in Word of in PDF

- By e-mail : contact@federalombudsman.be

- By letter to: the Federal Ombudsman, Leuvenseweg 48 box 6 Rue de Louvain, 1000 Brussels

- By fax : + 32 2 289 27 28


In person


- Come by from 09:00 AM to 12:30 PM and from 01:00 to 05:00 PM to the offices of the Federal Ombudsman Leuvenseweg 48 Rue de Louvain (within walking distance of Brussels Central train station and close to the Arts-Loi / Kunst-Wet and Madou metro stations)

- Visit one of the local office hours in your neighbourhood.