by e-mail : contact@federalombudsman.be

by phone: 0800 999 62 (free number) or + 32 2 289 27 27

by letter to: the Federal Ombudsman, Hertogsstraat / Rue Ducale 43 - 1000 Brussels

by fax : + 32 2 289 27 28

Our offices are open to the public every working day between 08.30 and 17.30. We recommend you make an appointment first (within walking distance of Bruxelles-Central train station and close to the Arts-Loi / Kunst-Wet metro station).

Or visit one of the surgeries in your neighbourhood.